Privacy Policy

When you use DUUL, we may collect the following types of information:

• Account information (name, email, phone number)
• Profile details (sports preferences, skill level, bio)
• Location data to show nearby courts and players
• Usage data to improve app functionality
• Messages and invitations sent through the platform

We use the information we collect to:

• Connect you with compatible players in your area
• Display relevant courts and locations
• Improve and personalize your experience
• Provide customer support
• Ensure platform safety and prevent abuse

We do not sell your personal data to third parties.

Location information is central to how DUUL works. We use it to show you nearby courts and players who are available to play. You can disable location access at any time through your device settings, though this may limit app functionality.

We do not share your personal information with third parties except in the following circumstances:

• With service providers who help us operate the platform (hosting, analytics)
• When required by law or to respond to legal process
• To protect the rights and safety of DUUL and our users

We implement industry-standard security measures to protect your information, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

DUUL uses SMS text messaging to send you important notifications about your account and game invitations. By providing your phone number and creating an account, you consent to receive the following types of messages:

• Game invitations from other players
• Responses to invitations you have sent
• Reminders about upcoming games
• Account verification and security alerts

Message frequency varies based on your activity. Message and data rates may apply. Reply STOP to unsubscribe from non-essential messages at any time. Reply HELP for assistance.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Opt out of SMS notifications by replying STOP

To exercise these rights, contact us at support@duul.app

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes through the app or by email. Your continued use of DUUL after such changes constitutes acceptance of the updated policy.